Returns & Exchanges

At The Rose Official Shop, we want you to love your fashion finds, which is why we offer a 30-day window for returns and exchanges on all eligible items. Please ensure all garments are unworn, unwashed, and still have their original tags attached to qualify for a full refund.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.

• 2.
  Prepare Your Package

  Securely pack your items in their original packaging and include the printed return authorization slip inside the box.

• 3.
  Ship It Back

  Affix the prepaid shipping label provided via email and drop off your package at any authorized courier location.

• 4.
  Receive Your Refund

  Once our quality control team inspects your return, your refund or exchange will be processed within 5 to 7 business days.